As a musician who owns many guitars and basses, I also own many different types of tuners. One of my favorites has been the Intellitouch PT10 Mini Tuner, which tunes using vibration instead of relying on the audio from the instrument.
This is handy for tuning an instrument in a noisy environment, and does not require taking the guitar or bass out of the circuit at all. Sure, a rack mount tuner is nice, but I can’t pack a rack mount in the guitar case and take only a guitar with me, therefore I buy a tuner for each of my favorite axes and throw that in the case or gig bag.
The other day, I had the first problem in years of using these types of tuners. It was the aforementioned Intellitouch PT10. The clip had broken loose from the body, and I considered my options… Glue it or toss it. Then on a whim, I checked the www.tuners.com website and found that Onboard Research will allow you to send in your old tuner and a few dollars, and they will fix or send back a new one. I opted to give that a try.
It was a painless process (really painless for me, since my wife was kind enough to package up the old tuner, write a check and send it in for me!), and today, I received a shiny new tuner that works like a charm!
Kudos to a OnBoard Research Corporation for having a fine product to begin with, but even more so for supporting the products they sell! I will certainly be buying more as I acquire new instruments!
John